You don’t even need to be able to measure the value.
But imagine if you could.
Imagine that you could quantify the value that collaboration contributes to your projects. If you could add a few cents (or a few dollars) to your “collaborative balance” every time someone makes a constructive comment, warns of a problem in time, makes an innovative proposal outside the scope of their responsibilities, share experiences of other Projects that can save hours of misguided execution.
You could show the results to top executives, including shareholders and customers, and defend the profitability of investing in strong internal communication policies.
In reality, you don’t need to measure the value at every instant. It is enough to make sure that in your organization there are solid channels for communication to flow. You may need more than one technological solution to support the entire flow. Oh, and remember that email stopped counting as collaborative technology back in 2006.
It is convenient to distinguish between channels for internal communication (within the team of each project) and external communication, or between projects.
Communication between projects
The business chat or intranet services are excellent for removing watertight drawers, but they live far from the technical planning of the projects, so they are difficult to integrate with the daily management of them. They are excellent for cross-cutting issues affecting all departments.
By contrast, internal communication to a project team will be better supported through management software such as ITM Platform, which integrates social networking features within each project.
Creating the Right Portfolio
No tool can communicate between projects and connect to the equipment of each project without generating noise. Therefore, it is essential to be able to find a good internal technology portfolio that maintains governance criteria.
The combination of ITM Platform with Slack is a great example of a portfolio of communication tools. Within each project, the owner is ITM Platform, while Slack is unbeatable as a business chat between teams. Thanks to the ITM Platform Teambot app, you can also connect both tools so that the members of your teams can work with the ITM Platform from Slack.
This way you can get all the benefits of a communication policy as well as improving the quality of your projects and learning between teams.
Do you still want to measure your ROI of collaboration? Subscribe to this blog and you will get the answer.