city buildings surrounded by a road Projects are carried out within an organization whose culture, style and structure influence the way in which these projects are carried out. Project managers should be aware of this reality and adapt to the environmental factors of the organization where the project is developed.

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It’s worth beginning with a caveat: the environmental factors of a project should not be confused with considerations of the environmental impact of an organization's activities, which are especially important in the case of public works or industrial activities that could result in chemical waste or other forms of pollution. While these assessments are limited to certain areas of activity and are highly regulated in most developed countries, environmental factors always exist in each and every project: from a small-scale internal project to a macro-project of hundreds of millions of dollars in budget.

The notion of environmental factors in a project is much more general, referring to all circumstances surrounding the project during its execution. Thus, we can consider environmental factors as all the conditions that are beyond the direct control of the project team and that influence positively or negatively on the project. All these conditions must be considered in project management and vary significantly in type and nature depending on the organization.

As a reference, the main environmental factors that can affect project management can be classified into three categories; organizational, human resources and technological systems.

Environmental factors inherent in the organization

  • Shared vision, mission, values, beliefs and expectations of the organization

  • Culture, structure and organizational governance

  • Availability and geographical distribution of facilities, resources, infrastructure and materials

  • Industry or government standards that affect the organization

  • Internal standards, policies, methods and procedures

Human Resource environmental factors

  • Existing human resources, skills and knowledge

  • Personnel management, motivation systems and incentives

  • Perception of leadership, hierarchy and authoritative relationships

  • Organizational risk tolerance

  • Project stakeholders and organizational stakeholders

Technological environmental factors

  • Operational environments and company authorization systems

  • The formal and informal communication channels established in the organization

  • Available databases

  • Project management information systems

In addition, the environmental factors of a project can be classified as internal and external factors. While internal factors will be stable for each organization independent of the project, external factors are more susceptible to change and require superior analytical attention from the project manager. For example, the location of the project in a country where it has never been worked will expose itself to an unknown regulatory environment, generating many risks in terms of legal feasibility, the labor framework, etc.

It is essential that each organization knows which of the internal factors act as limiting conditions and which are the drivers of the projects. It is appropriate that this analysis be shared.

In project management, it is possible to influence those factors that are closer and more directly related to management, such as resources or project management information systems, but it will be more difficult to affect the more general cultural and environmental factors or external to the organization. For example, although it may seem that organizational culture is a flexible factor and can be easily shaped, it is necessary to always consider the inertia produced by resistance to change and how such culture is not an abstract idea, but is part of the daily practices of all members of the organization.

Changing environmental cultural factors that are more detrimental to effective project management can be a much longer and more expensive decision than to just support such management with new information systems. In turn, the adoption of new information systems can serve as a catalyst from which to modify the behavioral aspect of human factors, influencing the corporate culture from its base.

In all cases, the project manager must be aware of these factors and act accordingly, including the project risks to the detrimental environmental factors over which the project manager cannot exercise any control and communicating to all his team the importance of being alert about signals indicating the emergence of the risk or the change in environmental circumstances.

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Example of organizational structures: Functional hierarchy of the National Organization for SpaceOrganizational structures are one of the core elements that fall into consideration when measuring the influence of environmental factors in project management: they can seriously affect resource availability and determine the style of project management.

Although in the real world each company follows its own idiosyncratic organization, tradition has three types of organizational structures, which we illustrate with graphic examples -some real, some generic.

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Functional structure

Functional structures are a classical hierarchy structure in which each employee has a clearly-defined superior. At the highest level, the company is organized according to a function-based approach (accounting, engineering or production, for example). Members of the workforce only respond to a superior from their own department and so look for a direct line of communication between the lower and higher levels. Each area can be subdivided into more specific functional units. Each department undertakes work and activities on a project independently, with the projects framed by the functional areas of the organization. Within this type of structure, projects requiring various different departments tend to encounter greater difficulties during development as they cut across the organizational structure and no specific position is recognized for the project manager.

Projectized or project-based structure

Example of organizational structures: Simplified model of projectized organizational structure with 3 projects on vertical axis

A simplified model of projectized organizational structure

In this case of organizational structure, the organization has a similarly hierarchical approach with limited interaction across its sections. However, projects are assigned to a fully equipped team and to a project manager, who occupies a high rank within the organizational chart and has subordinates report to him. In fact,  it’s not uncommon for project teams to be consolidated into departments headed by a project manager.

It’s easy to see that this is a very simple (even simplistic!) organizational structure with powerful limitations, like the severe issues in knowledge transfer across projects. Whenever this structure is adopted, it’s important to also implement functional algorithms designed with the intent of negotiating trade-offs between projects. As these compete for limited financial and non-financial resources, scenario-based project prioritization can help strike the best balance for the organization based on objective data.

Matrix structure:

Example of organizational structures: matrix organization

Matrix organizations combine the vertical (functional) axis with the project (horizontal) axis

Among all the organizational structures, matrices are very common in service providers and fast-growing organizations that manage multiple projects at the same time. Matrices have commonalities with both functional and project-based structures, and depending on the exact balance of one over the other there can be three types:

  • Weak matrix structure: this is very similar to a functional organization, with the role of project manager as a coordinator or facilitator; in other words, this person both helps and coordinates, meaning they are unable to take personal decisions but can interact with all the functional areas involved in the project.

  • Balanced matrix structure: project managers have with greater autonomy than in a weak matrix structure but who is not given full authority over the project, especially its funding.

  • Strong matrix structure: this shares many characteristics with projectized organization because it has a full-time project manager and administrative team without that necessarily changing the functional structure. Project managers have full authority over their projects and act at the same level as those in charge of the functional areas.

Choosing organizational Structures

In spite of the fact that matrix structures are highly correlated with more mature organizations, it’s important to be unbiased about which organizational structures might be a better fit for each situation. In certain organizations with a lean approach to management a purely project-based structure may work perfectly. In the end, the nature of the activity, objectives, corporate culture and the demands of new customers will have a strong say over which structure should be chosen.

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