team members at a table, working on their computer, phone, tablet. coffee, glasses, notesThe current competitive context is always more crowded and tougher: there is a boom of very innovative start-ups which are a real headache regarding all kind of markets and which make new technologies a source of competitive advantages: this phenomenon is part of what we call “digital transformation”.

In these markets, companies need to be more flexible to adapt quickly to changes – unless they want to face a competitive advantages loss with potentially terrible effects for all the organization.

For this reason, many companies turn to project management, the only strategy which guarantees enough flexibility and coordination in order to turn the business model into a competition machine.

Discover how to manage your organization by projects with ITM Platform’s White Paper:

Download the White paper Project-based Management, ITM Platform

What is project management?

Project management is a combination of practices that translate the company’s strategy into specific activities (or, more precisely, into projects), linked with the pursued business objectives and benefits.

Projects are not a tool for developing services anymore, they have become the value creation system for the company

In project management, the output of each project is a company’s goal or a necessary factor to achieve it.

Project-based Organization Management (PBOM) is made up of four pieces:

  1. Project portfolio agile management
  2. Project management office with strategic functions
  3. An extension of the planning of the projects to their consequences and benefits.
  4. Talent able to combine technical skills with business vision

If you want to know more about these points, I recommend you read the white paper: Project-based Organizational Management

Which is project management role within digital transformation?

A company’s digital transformation can easily become a messy and disorganised process, a response to business or operational problems without any leadership or any results. In order to face this risk, there is the need of a control mechanism that allows to manage the change.

A company can benefit from PBOM in several ways when it comes to digital transformation projects:

  • Aligning business units, departments and information management, avoiding integration difficulties between platforms and applications who are in more advanced stages.
  • Making technological solutions to be more solid as they are chosen considering not only temporary trends, but current necessities and, mainly, the future ones.
  • Managing as projects all the necessary means in order to guarantee the integration so that the process is not blocked in certain stages. Special attention must be paid to data processing, including the cleaning of information and its enrichment.

Real examples

It is easy to find examples of companies or whole industries which are redirecting their selves under a competitor with disruptive traits pressure.

Thinking, for example, about the emergence of AirBnB in the tourist market, it is easy to imagine the kind of transformation that many traditional agents must have carried out in order to keep on attracting clients.

Sometimes it is necessary to rethink the entire business model: from sales channels to price strategies, brand identity and technological structure. The only way to do it in an organized way is by managing projects.

This article belongs to a series on the Project-based Organizational Management. You can continue reading here:

10 pieces of advice when presenting to your CEO

 Keep on reading here:

White Paper: Project-based Organizational Management (PBOM)

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businesswoman pointing at graph, presenting to th rest of the team, which is sitted at a tableOne of the most important things for a project manager is presenting their results to the board of directors: who have the power to decide the future of the enterprise.

In addition, high level management already have a preconception of projects: that they are a real headache. The technical and methodological considerations, are a completely different language to the board of directors.

For that reason, when you have to present your project results, the most important aspect is trying to talk in the appropriate language for the audience. You should try to talk to them with a business perspective, which will be of mots interest to them.

This advice has numerous applications. In our White Paper about Project-Based Management (PBM) you will find a complete model on how use PBM to collaborate with the General Management of your organization.

 

Download ITM Platform's white paper: Project-based Management

 

Advice on how to present a project

1. You should connect with the general vision of the organization

You can not present the project as something that it is idsconnected; you should present it as an important piece which will create long-term value. In some cases, for example, in an ERP implementation project, these connections are obvious: after the implementation, all the organization’s operations start being connected.

In other cases the connection is more subtle. But it exists. Even if we are talking about a construction project, the motivation for doing the project is more economical, there are so many aspects that can be highlighted positively. You may have gotten your company into the catalogue of approved suppliers of a public entity, or that the project has served as an advertising platform.

You should remember that your audience has assisted in the delivery of many projects. You should focus on what makes it different. Why executing this project could be more worthwhile than other proposals which have never been implemented? This is what you have to communicate through the presentation of the results.

To that end, it can help you to put yourself in the position of the person who manages all your enterprise projects. Would you prefer someone who explains it in a quick presentation? You should try to present solid and memorable information. In addition, you should demonstrate that you know perfectly the reasons that made you start this project and what the risks were. The idea is that you should comfort and confirm their decision: all trust that they put on your leadership and your project has been well placed.

2. You should communicate the entire project benefit – not only the financial benefit

If you only reduce the result of a project to the benefits you have achieved, you are establishing an extremely easy comparison point. Your presentation can be destroyed by itself. One example could be if one of the presenters says that your project income is lower that they have expected or that other projects have obtained higher rates of return.

It is more interesting if you present this data with other goals that the project has achieved. Some examples can be a possibly technological development which can be extended beyond the project, an international expansion, increased customer loyalty or the consolidation of this project as a model for future projects.

3. You should present your project as a source of knowledge

Executives know that one of the biggest problems with projects is that they have a similarity with Las Vegas: what happens in the project stays in the project.

You should explain that your project is a source of common knowledge, not a watertight compartment.

Into the bargain, each time that new lessons learned are brought to light, and that they can be used for future projects, they are designing future savings. If you have an enough of a solid case, you can even estimate the savings.

If your organization is open to innovation or simply that your audience likes new ideas, this section is especially interesting for your presentation. You should extract the elements of the project where you have obtained innovative or improved ideas. This way, you will be able to present this presentation as an embryo of an innovative product.

Finally, you should strive for identifying what project elements can be added to the business model. Perhaps it is a new way of negotiating with providers or a design characteristic of user design that has had an especially good application.

But the message of the presentation is not everything. If you want your managers give their full attention, you should adhere to these following pieces of advice about how present all this information.

 

Advice for presentation style

1. Find out the need to know information for your audience

Your presentation can be interesting, well designed, and even fun. But, if you are not providing your managers the type of data that they are expecting, it is probable that you will lose their attention, they will stop listening to you or even interrupt you with questions to find out what is more important to them.

2. You should prepare several versions of your presentation

Finding a balance between what you need to tell and what your audience wants to hear isn't so easy. It is sure that you have a couple of different ideas about how to do this.

Even with all the precautions, it is possible that some of your listeners will interrupt you because they are not interested in what you are explaining. In the case of you being given critical comments of the approach of your presentation, the best option is having a second presentation with a total different approach that will help you to regain control of the situation.

3. You should not abuse PowerPoint

If you are using PowerPoint, you should try not to make it seem like it. It is a fact that many orators have overused services such as PowerPoint, and so a lot of people in business are getting tired of listening to presentations in which the speaker only repeats infinite lists of information without any apparent structure.

You should use the presentation as a visual support, not as a textual one. This is where the secret lies. You should try to highlight the most important data and graphics, use real photos of the project for illustrating your key points and try not to overuse difficult diagrams to explain. When we talk about communication, less visual information produces a memorable impact.

In addition, if you provide too much information, your audience will choose what information they prefer in order to reconstruct their own version, which may differ from yours.

4. You should find out the learning style of your audience

Although the visual information is assimilated without too much effort, each person has their own way of learning. You should adapt your message to this aspect too.

For example, if your CEO considers that it is important to have written information, you can prepare a project paper on a single page and give it as support material while you are doing your presentation.

5. You should practice until you reach a fluent style

Practice is the mother of excellence. You should not improvise any detail, but make sure that it does not appear as a scripted presentation. The idea is that you should speak naturally about a subject matter. You should revise the most important project data and the logical connections that you want to highlight.

6. You should highlight the most important message after ending your presentation

Usually, the most interesting situations from a communicative point of view are the interaction that happens when you have finished your presentation. How does the audience react? How many questions did you receive? Which type of questions were they? Were they in a hurry to leave? At this moment, the listening situation changes and the audience is more available to incorporate all the information that you communicate to them. You should not allow your comments to be improvised: you should try to highlight the most important message for you with a quick comment: “Thank you for your attention, and let me reiterate that…” This comment must be limited to a few seconds.

7. Review how the presentation went

Immediately analyze how the presentation went. Did it go the way you expected it to? Have you achieved your aims of the presentation? Have the aspects, that you had prepared, peaked the interest of your management or where there any surprises? You should incorporate this experience into your presentation toolkit in order to learn and improve for the next time you have to present.

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tablet, phone, map, diagramsWhen we talk about project management tools, we often think about gantt charts, project plans and project reports. But when the user is a PMO officer, things are quite different. You probably haven’t thought of all these apps to help you manage your project portfolio.

One of the major responsibilities of a Project Management Office is to adopt a technological suite that supports the daunting mission of coordinating the entire project portfolio of an organization. Additionally, many projects have a heavy data print, often in the form of unstructured data, or data without a clear impact on work quality. However, being able to make decisions based on the analysis of those type of untapped data is extremely important for both project leaders and C-level executives. The PMO in that context should assume a facilitating and catalyzing role.

Each PMO officer ought to select with care the technological portfolio that best meets project nature and the governance model. In this article, we recommend several software applications that can be very useful to organize your ideas and have a hold of a complex, corporate project portfolio. Not all of them are project management nor PPM tools, but they all have clear benefits in this world. Consider them for your own toolkit!

Demonstrate the benefits of your PMO with ITM Platform. Try the free 14 day trial.

Whether it’s for a corporate PMO or an IT PMO; for strategic projects, R&D or client projects, these apps can be an essential part of your daily operations.

The most useful apps and tools for PMO managers

1. PPM

Because a professional tool to manage your entire project portfolio is the first duty of any PMO.

The tool: ITM Platform

ITM Platform - Projects Programs and Portfolio

If you don’t already know it, ITM Platform is a cloud-based project, program and portfolio management tool (PPM) with a core strength: it doesn’t need heavy configuration work and and enables an incredibly fast roll-out. With a simplified user experience aligned with the methodological best practices of PMBOK and Prince2, ITM Platform supports the setup of new PMOs with predefined dashboards, customizable reports, plus all the features that a project manager needs.

Pros: ITM Platform is the simplest way to communicate the status of critical projects with senior management, letting them know how money is being spent and supporting more informed decision-making.

Cons: As with any other PPM tool, an adoption plan is required to manage the roll-out, ensure that all project teams are involved and that the system data are reliable.

Want us to show the advantages ITM Platform can bring? Request a free online demonstration.

2. Dashboards and Business Intelligence

In the 21st Century, information must be visual. If you want to make data analysis, you will at least need a robust project that can visualize project reports and establish dynamic relationships between variables.

The tool: Power BI

Power BI - powerful SaaS for project dashboards

Power BI: SaaS brother of Excel and cousin of Tableau.

Excel’s SaaS brother and Tableu’s cousin, Power BI is Microsoft’s data visualization tool. It uses the language M (same as Excel), and can be connected to any external source through API.

Pros: Once plugged to your data, it provides a really friendly experience to analyze data… with Microsoft’s quality.

Cons: In order to onboard Power BI it’s highly recommendable to get the help of a programmer that plugs into the data sources – small teams and organizations may have issues here.

How to connect it to ITM Platform:  Follow this basic tutorial to use ITM Platform as a data source through the open API: although the tutorial talks avout excel, it’s really the same code.

3. Ticketing and development

IT maintenance and software development teams have very specific work management needs. It’s often useful to adopt software that supports change requirement and issue tickets, as well as agile sprints.

The tool: JIRA

logo JIRA

JIRA, from Atlassian, is the standard product for the management of development teams.

JIRA, by Atlassian, is the golden standard for managing development teams.

Pros: JIRA makes it really easy to report issues, user stories and epics to development teams, attach supporting documentation, mention involved people and assign tasks to a given sprint.

Cons: Reporting is not its most satisfactory aspect.

How to connect it with ITM Platform:  The native connector allows to send tasks and projects from JIRA to ITM Platform. Just add your JIRA url and actívate the connector!

This easy integration allows PMOs to report and control their development portfolio from ITM Platform.

4. Team communication

If your team doesn’t have a nice communication environment, they will find it somewhere else.

The tool: Slack

logo Slack

I’m sure you know Slack by now. Its combination of IRC-type chat with in-built work management apps has transformed it into a really powerful tool to connect and coordinate teams: channels by project, attachments, checklists, code snippets… While no technology is radically innovative, the product is unbeatable.

Pros: Slack’s Marketplace hosts hundreds of SaaS apps that will boost your productivity enormously.

Cons: While the freemium option is quite elastic, the cost per user and month is high, but you will have to pay it if you don’t want to lose stored data.

How to connect it to ITM Platform: ITM Teambot, ITM Platform’s app for Slack, allows any user find out their assigned tasks and projects, report effort and progress, as well as add comments to their ITM Platform projects, directly from their Slack chat.

5. Demand management: compile change requests

All PMOs face change requests that exceed by far the capacity of available resources. But before ideas can be analyzed and approved, they must live in one place.

The tool: ITM Platform templates for Zapier

Zapier - task management

The ITM Platform templates in Zapier allow you to collect tasks from anywhere in the cloud.

Thanks to Zapier you can send tasks to an ITM Platform project from hundreds of apps, like Gmail, Google sheets, Dropbox, Evernote… If you take into account the possibilities of multiple-step zaps, there are few limits!

Pros: Empower your entire organization to participate in a culture of innovation and give them an authorized channel to send change requests to the PMO

Cons: Honestly speaking, Zapier is very reliable, and for small data flows it can be even used for free. Of course, the safe bet is to stick to processes that can be automated without affecting performance.

How to connect it to ITM Platform: To understand how to set up a zap you can follow our tutorial, use popular zap templates (below), or use this Google Sheets template.

Zapier, demand management, Create a task compilator in 5 steps

The template to collect tasks in Google Sheet and send them to ITM Platform.

6. Diagrams

Diagramming processes and workflows is one of the most useful ways to promote change, create new procedures and make sure you’re working scientifically towards organizational improvement. A diagrammed PMO is a better managed PMO!

The tool: Lucid Chart

logo Lucid Chart

Lucid Chart is a leader in the niche of professional diagrams

Lucid Chart is leader in this software niche. That said, there’s a lot of really trustworthy competitors, and they’re all using similar license plans. Try on your own a couple of them and go with what you like. If the PMO has only a few users, the cost will be neglectable.

Pros: Do you want to explain complex procedures that affect different areas of your company? Forget pen and paper.

Cons: Very few. In the case of LucidChart, it can even be imported and exported to Microsoft Visio.

7. Big Data Analytics

Big Data won’t be a passing fad for PMOs. If they are in a corporation, they may have to coordinate internal big data projects; in smaller settings, data generated by project teams can be monitored with specific solutions.

The tool: Apache Hadoop

logo Hadoop

Hadoop, from Apache, is the well-known programming framework for distributed data analytics.

Apache Hadoop is the better known software for distributed data analytics.

Pros: The sheer amount of references of documentation that you can fin don Hadoop has no end.

Cons: Compared to all the suggestions above, it’s a programming language, and not a finished product –it may escape the authority and skillset of the PMO team.

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successful partnership, business people cooperation agreement, teamwork solution and handshake of two businessmanIn every career, there’s a range of qualities and personality traits that can make or break your success. Project management is no different—and there are certain characteristics that project managers need to have in order to meet proficiencies in various industries. With the help of a useful software that eases the organizational and methodological demands of the job, project managers can find the necessary foundation of support whilst honing their own regulatory skillset.

Whether or not you have enrolled in a college program dedicated to growing a project management skillset or you intend to independently learn the industry with the assistance of technology, there are specific qualities that need to be exhibited in order to be successful. Some of the desirable qualities include having a mentorship mentality and being tech-savvy, but one of the most vital skills for any project manager is negotiation. Without negotiation, project management strategies both interpersonally and online will ultimately fail, as achieving wise decisions based on an effectual negotiation is the staple of any worthy venture.

Why Negotiation Matters

Negotiation is an essential part of project management due to the on-going nature of negotiating within the projects, and software can greatly improve the systematic fulfilment of project objectives. Both informal and formal negotiations are typical in various scenarios, such as when dealing with providers as they agree to contracts (formal) and having discussions to obtain internal resources (informal). Project managers will therefore need to know how to negotiate and how to do it well for the sake of each step of the project.

Negotiation is vital in many facets of project management, such as conflict management, contract management, and stakeholder management. By being a strong negotiator face to face and online, you will be able to showcase excellent verbal and listening skills while setting and achieving certain goals and limits. Having this skill also means that you know when and how to close the negotiation, which can make a significant impact on the outcome of the project and how your company ranks online.

Tips for Being a Better Negotiator

If you want to develop your negotiating skills, there are many tips to consider. One is that you should always take the initiative and be proactive about your approach. By taking charge of the process, you will have the psychological advantage to shape its outcome. Many strong negotiators often utilize the “anchoring” technique, where you clearly state your intentions early on in the conversation so that your counter-party uses your opinion as their starting point.

Another tip is to use your body language to your advantage. Research in communication shows that a message is transferred 55% by body language, 38% by the way you speak, and 7% by the actual words. This means that your facial expressions and gesticulations can make you more persuasive in negotiation and more suggestive of your point of view.

Negotiation is a daily part of project management, both face to face and online, and it is crucial for people in the field to develop effective negotiating skills in order to be most successful at the job in addition to utilizing available organizational software.

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